Sammie is an AI companion service. When you use Sammie, we collect information to make the service work and to improve your experience. This policy explains what we collect, how we use it, and your rights.
Who we are
Sammie is operated by Sammie AI, LLC. For privacy-related questions or requests, contact us at hello@talktosammie.com.
What we collect
Account information — your email address and name, provided when you sign up.
Conversation content — the messages you send to Sammie and Sammie's responses. These are stored so your conversations continue where you left off.
Memory facts — personal details that Sammie learns about you over time from your conversations (for example, your hobbies, where you live, your family). You can view and delete these at any time from the sidebar.
Mood check-ins — if you use the mood tracking feature, your mood entries and any notes you add.
Feedback — ratings or comments you submit about the service.
Legal basis for processing (EU/UK users)
If you are in the European Union or United Kingdom, we process your personal data on the following legal bases:
Contract — processing necessary to provide the service you signed up for (your conversations, account data, billing).
Legitimate interests — understanding how the service is used so we can improve it, and protecting the security of the service.
Consent — analytics and advertising cookies, which you can accept or decline via the cookie banner.
How we use it
To provide and improve the Sammie service.
To give Sammie context about you so conversations are more personal and relevant.
To authenticate your account securely.
We do not sell your personal information to third parties.
We do not use your conversations to train AI models without your consent.
Cookies and tracking
Sammie uses cookies and similar tracking technologies for the following purposes:
Essential cookies — required for the service to function (authentication, session management). These cannot be declined.
Analytics and advertising cookies — Google Analytics and Google Ads, used to understand how people find and use Sammie. These are only activated if you click "Accept" in the cookie banner. You can change your preference at any time by clearing your browser's local storage.
Anonymous page-view analytics
In addition to the optional cookie-based analytics above, Sammie records a minimal, cookieless page-view event each time a page loads. This event contains: the page path, your browser's IANA timezone (used to derive an approximate country — e.g. "US" or "NG"), an anonymous session identifier stored in sessionStorage that disappears when you close the tab, and a truncated referrer URL. Your IP address is never stored or logged. No cookies are set and no personal data is collected; this approach is equivalent to server-side log analytics and does not require your consent under GDPR or the ePrivacy Directive.
Third-party services
We use the following third-party services to operate Sammie. Each has its own privacy practices:
Clerk — handles account creation, authentication, and sign-in. clerk.com/privacy
OpenAI (via Replit) — your messages are sent to an AI language model to generate Sammie's responses. Content is used only to generate the response and maintain conversation context. openai.com/privacy
Stripe — handles subscription billing. Your payment details are stored and processed by Stripe, not by us. stripe.com/privacy
Google Analytics / Google Ads — used to measure traffic and advertising effectiveness, with your consent only. policies.google.com/privacy
Data retention
We retain your data for as long as your account is active. If you delete your account, all your data — conversations, messages, memory facts, mood entries, and account information — is permanently deleted within 30 days. Anonymized usage data (such as aggregate counts) may be retained.
AI processing
Your messages are sent to an AI language model to generate Sammie's responses. This processing is done through secure API services. Your conversation content is used only to generate the immediate response and to build the conversation context that Sammie needs to remember what you've discussed.
Your rights
You have the right to:
Access — request a copy of the personal data we hold about you.
Rectification — ask us to correct inaccurate data.
Erasure — delete your account and all associated data (see below).
Portability — request your data in a portable format.
Restriction — ask us to limit how we process your data in certain circumstances.
Objection — object to processing based on legitimate interests.
Withdraw consent — withdraw cookie consent at any time by clearing your browser's local storage for this site.
EU and UK users may also lodge a complaint with your local data protection supervisory authority. In the EU, find your authority at edpb.europa.eu.
View and manage your data
View and delete memory facts — open the sidebar and select "What Sammie knows" to see and remove any stored facts.
Delete conversations — you can delete any conversation from the sidebar. This permanently removes the conversation and all its messages.
Data security
Your data is stored securely and transmitted over encrypted connections. We use industry-standard security practices to protect your information. No system is perfectly secure, and we cannot guarantee absolute security, but we take reasonable steps to protect what you share with us.
Not medical advice
Sammie is a companion, not a medical professional, therapist, or crisis service. Nothing Sammie says should be treated as medical, mental health, legal, or financial advice. If you are in crisis, please contact emergency services (911 in the US) or a crisis line (988 Suicide & Crisis Lifeline in the US).
Contact
Questions about this policy or requests related to your data can be sent to: hello@talktosammie.com
Delete your account
Deleting your account permanently removes all your conversations, memory facts, mood entries, and account information. Your Stripe subscription will be cancelled. This cannot be undone.